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Technical Support/QA Specialist

Do you want to be part of a development team that continuously works together on discovering new opportunities for delivering value to our customers and our business? And would you like to work in a company, where we strongly believe that working closely together across departments and teams helps us collaborate on designing and building better solutions for our customers, but also creates a better working environment?

We are looking for a Technical Support/QA specialist with a curious mindset and strong social skills. Since we will be spending a lot of time working together, it might as well be fun doing so. Contributing to a pleasant and relaxing environment is key here at Bekey (no pun intended). We believe in working together as a team and helping each other the best we can.

Tasks and responsibilities:

  • Possess a strong technical background and understanding of web application development, including experience with programming languages such as HTML, CSS, JavaScript, and other related frameworks
  • Be able to communicate technical information in a clear and concise manner to customers
  • Perform manual testing of user scenarios and test on thousands of real devices in the cloud
  • Automate scenarios and include them in our continuous integration pipelines
  • Conduct exploratory testing of both web and mobile apps to identify defects and areas for improvement
  • Verify the acceptance criteria of new features and bug fixes
  • Document and report defects in a clear and concise manner
  • Continuously improve the testing process and methodology

Need to have role requirements:

  • Preferably 2 years of work experience with technical support and QA
  • Familiar with troubleshooting tools and techniques, including remote desktop access, VPN, and network diagnostic tools
  • Experience with any of the following technologies:
    • Technologies/Languages: SQL
  • You have very good oral and written communication skills in Danish and English

Nice to have role requirements

  • Familiar with remote desktop access, VPN, and network diagnostic tools
  • Knowledge of wireless technologies in general with a focus on Bluetooth
  • Experience with any of the following technologies:
    • Postgres, HTML, CSS, PHP, Java
    • Processes/Tools: Scrum, JIRA, Confluence

Bekey is a scale-up company based in Søborg, and part of the established North Media group along with our successful sister companies, BoligPortal and FK Distribution – just to name a few.

We provide digital access for professionals within distribution, homecare, and other segments. Our goal is to make their work/everyday life easier and to deliver a pleasant and safe user and customer experience doing so.

At the heart of Bekey, we are building a new Product Department, with Developers and Product Owners managed by our CTO. We are working in planned 2-week sprints to secure an agile approach to product development. Furthermore, we work with a structured and sustainable approach to continuous product discovery, which gives us the confidence to explore opportunities that can potentially meet customer needs.

At Bekey we strongly support and encourage a healthy work/life balance. Getting work done is important, but so is taking care of your hobbies, your family, and your friends. Working at Bekey should be fun and inspiring, even when we are running late on a deliverable or faced with interesting challenges.

Here’s a list of the benefits and perks that you can expect at Bekey:

  • Flexible work hours
  • Working from home when needed
  • Social events with your colleagues
  • Opportunity to make a real difference for 50,000+ users in Denmark and Norway
  • Competitive compensation package incl. pension and healthcare
  • Working with a team that inspires you and works together to achieve industry-changing goals
  • A transparent work environment based on trust
  • Career and professional growth

If you like what you’ve read and can picture yourself being a part of our Product Team, please let us know by uploading your resume, portfolio, and application today. Interviews are held on an ongoing basis, so do not hesitate to apply today. If you have any questions or want to hear more before applying, please feel free to contact Jacob Dinesen, CTO at Bekey on or phone number +45 2014 4026.

Bekey A/S is a subsidiary of North Media A/S which is a listed media group in Nasdaq, Co. North Media A/S is behind Ofir A/S, BoligPortal A/S, FK Distribution A/S and other companies. Today, North Media A/S has a turnover of approximately DKK 1 bn. and more than 550 employees.

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